Return & Exchange Policy
Decalshut Vinyl Decal is committed to 100% customer satisfaction. If for any reason you are not satisfied with your order,return the unused vinyl within 7 days for a full refund (less shipping). If product is defective I will replace it with the same design free of charge.In order for your return or exchange to be accepted, please carefully follow our guide:
- Contact us within 24 hours of receiving the decals.
- Provide us with photos of the stickers, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and color etc.
- The returned item must be in perfect condition (as new), otherwise it will not be accepted.
- The tracking number of the returned item must be provided together with the reference code issued.
- If you prefer to exchange stickers, then a price difference will be charged if more expensive.
- You are required to pay for the shipping fee to return or exchange the stickers.
- When you return the package to us, please pay attention to the following points, if not, customers should pay for the duty:
- Please use the same address we give on the parcel you received.
- Please send back the item with the original packing we use
- Please write the value same as the one we given on the express bill.